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Privacy Policy

Last updated: 7 September 2025

1. Introduction

WorkRoot KE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website workroot.co.ke and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

  • Full name and contact information (email, phone number)
  • Professional information (education, work experience, skills)
  • Account credentials (username, password)
  • Profile information and preferences
  • CV/Resume and other uploaded documents
  • Payment information for premium services
  • Location data (county, city)

2.2 Automatically Collected Information

We automatically collect certain information when you use our Service:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, clicks)
  • Cookies and similar tracking technologies
  • Log files and analytics data

2.3 Information from Third Parties

We may receive information about you from employers, recruitment agencies, or other business partners who use our platform.

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

  • Creating and managing your account
  • Matching you with relevant job opportunities
  • Facilitating communication between job seekers and employers
  • Processing payments for premium services
  • Providing customer support

3.2 Communication

  • Sending job alerts and notifications
  • Providing service updates and announcements
  • Responding to your inquiries and requests
  • Sending marketing communications (with your consent)

3.3 Service Improvement

  • Analyzing usage patterns and preferences
  • Improving our algorithms and recommendations
  • Developing new features and services
  • Conducting research and analytics

3.4 Legal and Security

  • Complying with legal obligations
  • Protecting against fraud and security threats
  • Enforcing our Terms of Service
  • Resolving disputes

4. Information Sharing and Disclosure

4.1 With Employers

When you apply for jobs or make your profile visible, we share relevant information with potential employers, including your CV, contact details, and professional information.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, including payment processors, hosting providers, and analytics services.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures Include:

  • Encryption of data in transit and at rest
  • Regular security audits and monitoring
  • Access controls and authentication systems
  • Secure payment processing
  • Regular software updates and patches

6. Your Rights and Choices

6.1 Access and Correction

You have the right to access, update, or correct your personal information at any time through your account settings.

6.2 Data Portability

You can request a copy of your personal data in a structured, commonly used format.

6.3 Deletion

You can request deletion of your account and personal data, subject to legal retention requirements.

6.4 Marketing Communications

You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or updating your preferences.

6.5 Cookies

You can control cookie settings through your browser preferences, though this may affect some functionality.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Kenya. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

9. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Officer
WorkRoot KE

Email: privacy@workroot.co.ke
Phone: +254 700 000 000
Address: Nairobi, Kenya

Data Protection Compliance: We are committed to complying with Kenya's Data Protection Act and other applicable privacy laws. For data protection inquiries, please use the contact information above.